How can we help?
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Camping
- What time may I arrive & until when may I stay (pitch)?
- Do I need coins for the shower?
- How big is my pitch?
- I am coming to camp and have booked a deluxe pitch, what does that mean?
- Is it possible to arrive on Sunday?
- Is youth camping/group camping possible?
- Can I place an additional tent near my pitch?
- Can I bring my dog(s)?
- Why is there deposit modem on my reservation?
- What can I connect devices with the number of amps?
- What kind of material may I put under my awning?
- I have booked a pitch at the vacation park, but I would like to cancel. Is that possible?
- Are fire pits allowed at the resort?
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Seasonal sites
- Seasonal pitch requests
- How are electricity costs calculated?
- Can I place an additional tent near my pitch?
- How big is my pitch?
- May I sow grass seed on my seasonal plot?
- What kind of material may I put under my awning?
- Are fire pits allowed at the resort?
- What are the rates for gas, water and electricity?
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Accommodations
- From what time is the accommodation available?
- From what age may you rent accommodation?
- Can I bring my dog(s)?
- Where can I find the inventory list?
- What should I do before leaving my residence?
- What kind of coffee maker is in my accommodation?
- Are blankets and/or linens provided in the accommodation?
- What are the rates for gas, water and electricity?
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Practical information
- How do I register a lodger?
- How do I register a visitor?
- Does the vacation park have facilities for disabled people?
- How do I set up my TV?
- I would like to receive or send mail, is this possible?
- Is there a laundry facility available?
- Is there wifi at the resort?
- Is it possible to rent bikes at the vacation park?
- Is the vacation park also accessible by public transportation?
- Can I enter and exit the park by car whenever I want?
- Can I park my car near my pitch or accommodation?
- Can I charge my electric car at the park?
- Can I have my packages delivered to the park/reception?
- In addition to my motorhome, can I enter the grounds with my car?
- Will my stay include access to Lake Henschoter Lake?
- Will visitors also get a pass for Lake Henschoter Lake?
- Where can I take my waste?
- Where can I find the floor plan?
- Where can I find the price list?
- Are barbecues allowed?
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Entertainment
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Service
All questions
In addition to my motorhome, can I enter the grounds with my car?
Updated
Yes, you can also enter the grounds with your car. All additional vehicles must be registered. If you do not drive the motorhome in between you only pay for the entry and exit these costs are €7,60.