Can I place an additional tent near my pitch?
Yes, you can set up an extra tent for a fee. You must indicate this when making your booking. The costs for an extra tent can be found on our price list www.heigraaf.nl/prijslijst/.
How are electricity costs calculated?
Meter readings are taken prior to and after your stay. This ensures that you pay for your own consumption. After your stay, the consumption will be charged by means of an invoice.
Seasonal pitch requests
You cannot book a seasonal pitch online because we would like to advise you personally in order to make the right choice. Please contact us by phone at 033-2865066 or send an email with your phone number and the time we can reach you to info@heigraaf.nl.
Is a fire pit allowed at the holiday park?
The use of a fire pit is permitted under certain conditions. For example, the fire pit must stand on high legs and have an iron base plate. For more information, please refer to the park regulations. In addition, during prolonged periods of drought, it is important that you first check with reception to see if the fire pit may be lit.
I have booked a pitch at the vacation park, but I would like to cancel. Is that possible?
Regarding the costs resulting from a cancellation of a reservation, we apply the Recron conditions: - For cancellation up to three months before the effective date 15% of the agreed price. - If canceled up to two months before the effective date 50% of the agreed price. - If canceled up to one month before the effective date 75% of the agreed price. - At [...]
What kind of material may I put under my awning?
When laying the ground sheet, the sheet must protrude a maximum of 30 cm outside the tent. In addition, there is a maximum ground area for caravan with awning that may be used, this varies by type of pitch and can be found on the price list.
What can I connect devices with the number of amps?
Power consumption of electrical appliances is indicated in watts or kilowatts. Add up the number of watts you want to use on appliances (at the same time) so you know how many amps you need. There are sites available with the amps listed below. Ampere Watts 4 [...]
Why is there deposit modem on my reservation?
When you book a luxury camping pitch and want to use the internet this is done via a modem. For this modem and associated cables you pay € 100,- deposit, when you return the complete modem at the reception the deposit will be returned by bank.
Can I bring my dog(s)?
Pets, other than in designated camping fields, are not allowed in the park. These fields are indicated on the map and are marked on the park itself by signs. In consultation and under strict conditions, it is possible to camp with a dog on one of these fields. Walking the dogs is allowed only [...]
Can I place an additional tent near my pitch?
Yes, for a fee you can place an additional tent. You must inform us when booking. The cost of an extra tent can be found in our price list.